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FOLKLORE MURDER MYSTERY EVENTS

TERMS AND CONDITIONS

1. DEFINITIONS

 

"Folklore", "we", "us", or "our" refers to Folklore Murder Mystery Events operated by Michael Drysdale.

"Services" refers to our murder mystery gaming experiences, corporate training programs, and related entertainment services including Monster Hunt, Hollywood Masquerade, and custom game variants.

"Client", "you", or "your" refers to the individual or organization booking our services.

"Event" refers to any Folklore murder mystery experience, training session, or related gaming service.

"Storyteller" refers to our game facilitators who conduct the murder mystery experiences.

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2. SERVICE AREAS AND AVAILABILITY​

2.1 Primary Operating Area

Our standard service area covers Perth Metro Area within approximately 16km radius of Perth CBD, encompassing areas from Joondalup to Rockingham.

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2.2 Extended Service Areas

  • Within 5km beyond primary area: Additional $50 travel fee applies

  • Beyond extended area: Travel fees quoted case-by-case basis (recent example: Dwellingup $150)

  • Interstate/International: Available by special arrangement with travel costs and accommodation at client expense

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3. BOOKING AND PAYMENT

3.1 Booking Process

  • All bookings must be confirmed in writing via email or through our official website booking system

  • Booking is confirmed upon receipt of signed agreement and required deposit

  • We reserve the right to decline any booking at our discretion

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3.2 Pricing Structure

  • Social Events: $40 per player

  • Corporate Events: $1,000 per group (maximum 15 players per group)

  • Venue Partner Events: Tiered pricing (1 ticket $70, 2 tickets $60 each, 3+ tickets $50 each)

  • Custom Games:

    • Reskinning existing games: 2x-3x standard rate

    • New game creation: Individual quotation based on complexity and development time

  • Corporate Training Programs: Individual quotation

  • Multiple Groups: Up to 45 players across 3 concurrent groups with multiple storytellers

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3.3 Deposits and Payment Terms

  • Social Bookings: $80 deposit required

  • Corporate Bookings: $500 deposit required

  • Payment Methods: Credit card via website, bank transfer when invoiced directly

  • Final Payment: Due prior to event commencement

  • Late Payment: We reserve the right to withhold services if payment is not received prior to scheduled event time

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3.4 Group Size Requirements

  • Minimum: 10 players per group

  • Maximum: 15 players per group

  • Multiple Groups: Available for larger events up to 45 total participants

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4. CANCELLATION AND REFUND POLICY

4.1 Deposits

All deposits are non-refundable regardless of cancellation timing.

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4.2 Client Cancellation

  • More than 24 hours before event: Deposit forfeited, no additional charges

  • Within 24 hours of event: Full event fee may be charged at our discretion

  • Day of event: Full event fee applies

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4.3 Folklore Cancellation

  • We reserve the right to cancel events due to circumstances beyond our control

  • Full refund provided if we cancel

  • We are not liable for consequential losses resulting from our cancellation

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4.4 Participant No-Shows

We will modify gameplay within reasonable bounds provided sufficient players remain to conduct the experience effectively.

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4.5 Force Majeure

Events may be postponed or cancelled due to extreme weather, government restrictions, health emergencies, or other force majeure events. Rescheduling offered where possible.

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5. EVENT REQUIREMENTS AND CONDUCT

5.1 Venue Requirements

  • Indoor venue with sufficient space for all players to sit comfortably in a circle

  • Minimum 3-hour time allocation

  • Adequate lighting for reading reference materials

  • 20 minutes setup time required

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5.2 Age and Participation Requirements

  • Minimum Age: 18 years (valid ID may be requested)

  • All participants must be capable of engaging in strategic social gameplay

  • Participants must treat all players and facilitators with respect

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5.3 Content Warnings

Our events involve:

  • Social deduction requiring deception and accusations between players

  • Simulated murder/death themes within game context

  • Potential for heated discussions or conflict within gameplay

  • Medieval violence themes (Monster Hunt) and 1920s crime themes (Hollywood Masquerade)

  • Strategic gameplay that may be challenging for some participants

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5.4 Alcohol Policy

  • Alcohol consumption is permitted but not required

  • Responsible service principles apply

  • Given the strategic demands of gameplay, minimal alcohol consumption is often optimal

  • Participants showing signs of excessive intoxication may be removed from the event

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5.5 Participant Conduct and Removal

  • Physical contact, aggressive behavior outside game context, or harassment will not be tolerated

  • Participants under excessive influence of alcohol or drugs may be removed

  • Removal Process:

    • Immediate pause of game if necessary

    • Private discussion with participant

    • Warning or modification of participation

    • Removal from venue if behavior continues

    • No refund for removed participants

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6. HEALTH, SAFETY AND ACCESSIBILITY

6.1 Medical Emergencies and Participant Distress

  • Protocol:

    • Immediate pause of game if participant shows distress

    • Private check-in with affected participant

    • Option to modify participation or withdraw

    • Contact emergency services if required

  • Participants should disclose relevant medical conditions or concerns prior to participation

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6.2 Accessibility Accommodations

We will endeavour to accommodate accessibility needs where possible including:​

  • Wheelchair accessible seating arrangements

  • Modified participation options

  • Consultation with organiser required to arrange other appropriate accommodations

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6.3 Psychological Safety

  • While our games are designed to build psychological safety skills, some participants may find elements challenging

  • Participants may opt out or modify participation at any time

  • Facilitated debriefs provided to process the experience

  • Our training programs complement but do not replace formal professional development

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7. INTELLECTUAL PROPERTY AND MATERIALS

7.1 Game Systems and Content

  • All game mechanics, characters, storylines, and systems are proprietary to Folklore Murder Mystery Events

  • Full copyright and intellectual property rights retained by Michael Drysdale

  • Participants may not record, reproduce, or distribute game materials

  • Commercial use of our intellectual property is strictly prohibited

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7.2 Game Materials

  • All physical and digital game materials remain property of Folklore Murder Mystery Events

  • Participants may not retain any game materials post-event

  • Replacement costs apply for damaged or unreturned materials

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7.3 Custom Games

  • Custom games developed for clients remain intellectual property of Folklore

  • Clients receive usage rights for their specific event only

  • All custom game elements become part of Folklore's intellectual property portfolio

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7.4 Storyteller Training and Restrictions

  • Trained storytellers work exclusively for Folklore events

  • Storytellers may not conduct independent murder mystery events using Folklore systems

  • Breach of exclusivity may result in legal action

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8. PHOTOGRAPHY, RECORDING AND MARKETING

8.1 Event Documentation

  • We may photograph and record events for social media and marketing purposes

  • Participants consent to such documentation via booking process checkbox

  • Individual opt-out requests will be honoured where operationally feasible

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8.2 Testimonials and Reviews

  • Google reviews and client feedback may be used for promotional purposes

  • Client testimonials used with permission

  • Individual removal requests will be processed promptly

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8.3 Participant Recording

  • Participants may not record events without express written permission

  • Unauthorized recording may result in removal from event

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9. PRIVACY AND DATA PROTECTION

9.1 Information Collection and Use

  • Contact details collected for service delivery and business communication

  • Marketing communications sent with consent (unsubscribe available)

  • Payment information processed securely and not stored by Folklore

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9.2 Data Retention

  • Customer contact details: 7 years (business/tax record requirements)

  • Marketing lists: Until unsubscribe requested

  • Event photos: Indefinitely unless individual requests removal

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9.3 Information Sharing

  • Personal information not shared with third parties without consent

  • Exception: Legal requirements or emergency situations

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10. INSURANCE AND LIABILITY

10.1 Insurance Coverage

  • Public liability insurance: $30 million coverage

  • Coverage includes facilitating games with psychological elements across multiple venues

  • Independent contractor storytellers maintain separate liability and insurance coverage

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10.2 Limitation of Liability

  • Our liability limited to total fee paid for services

  • Not liable for indirect, consequential, or punitive damages

  • Participants engage at their own risk

  • Not responsible for personal property damage

  • Clients responsible for venue damage beyond normal wear and tear

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10.3 Equipment Damage

  • Clients liable for replacement cost of damaged Folklore equipment

  • High-value items (e.g., storyteller tablets) must be replaced if damaged by client negligence

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11. SERVICE STANDARDS AND QUALITY ASSURANCE

11.1 Service Standards

We commit to providing:

  • Games conducted according to established rules and format

  • Professional and respectful facilitation

  • Clean, functional game materials

  • Punctual service delivery

  • Adherence to agreed event specifications

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11.2 Service Issues

If service fails to meet established standards:

  • Initial complaint response within 48 hours

  • Written resolution within 7 days

  • Remedies may include partial refund or complimentary future session

  • Escalation to mediation available if unresolved within 30 days

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12. CORPORATE TRAINING AND DEVELOPMENT

12.1 Training Disclaimers

  • Programs designed for entertainment and experiential team building

  • Specific learning outcomes cannot be guaranteed

  • Results vary between individuals and organisations

  • Psychological safety training complements but does not replace formal professional development

  • No professional qualifications or certifications provided

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12.2 Assessment Frameworks

  • Optional assessment tools available for additional fee

  • Assessment results for guidance only, not professional evaluation

  • No warranty on assessment accuracy or outcomes

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12.3 Follow-up Services

  • Ongoing consultation available by separate agreement

  • Additional training sessions subject to separate terms and pricing

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13. DISPUTE RESOLUTION

13.1 Complaint Process

  • Complaints addressed directly with Michael Drysdale

  • Initial contact within 48 hours of complaint receipt

  • Written response within 7 days

  • Good faith resolution attempts prioritised

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13.2 Mediation

  • Unresolved disputes subject to mediation before legal proceedings

  • Mediation costs shared equally between parties

  • Mediation conducted in Perth, Western Australia

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13.3 Legal Proceedings

  • Governed by Western Australian law

  • Perth courts have exclusive jurisdiction

  • Costs awarded according to court discretion

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14. FUTURE BUSINESS DEVELOPMENT

14.1 Franchise and Licensing

  • Future franchise opportunities may be available

  • Current terms protect intellectual property for future licensing arrangements

  • Franchise terms will be subject to separate comprehensive agreements

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14.2 Territory Protection

  • Storyteller exclusivity agreements protect future territorial arrangements

  • Custom game development contributes to expanding intellectual property portfolio

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15. GENERAL PROVISIONS

15.1 Entire Agreement

  • These terms constitute entire agreement between parties

  • Modifications must be agreed in writing

  • Invalid provisions do not affect remaining terms

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15.2 Assignment

  • Clients may not assign booking rights without written consent

  • Folklore may assign rights to related business entities

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15.3 Amendments

  • Terms may be updated with reasonable notice

  • Material changes communicated directly to existing clients

  • Continued use constitutes acceptance of updated terms​

15.4 Sever-ability

  • If any provision is deemed invalid, remaining provisions continue in full effect

  • Invalid provisions replaced with similar valid provisions where possible

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16. ACKNOWLEDGMENT AND ACCEPTANCE

By booking Folklore services, making payment, or participating in our events, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.

These terms protect both our business interests and ensure clear expectations for all parties. We recommend reading them carefully and contacting us with any questions before booking.

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Contact Information:
Michael Drysdale - Folklore Murder Mystery Events
Phone: 0415 764 913
Email: info@playfolklore.com
Website: playfolklore.com

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